General Terms & Conditions

 

Terms and Conditions for Kiwi-Leash.com

Last Updated: 10-02-2025

Welcome to Kiwi Leash! Our website is dedicated to providing quality pet items. By using our website and making purchases, you agree to the following terms and conditions. Please read them carefully.

1. General Use

a) These terms govern your use of Kiwi-Leash.com and all related services.

b) By accessing or using our website, you agree to these terms. If you do not agree, please do not use Kiwi-Leash.com.

2. Account Registration

a) You may need to register an account to use some parts of our website.

b) You must provide accurate and complete information during registration.

c) You are responsible for maintaining the confidentiality of your account and password.

3. Product Descriptions

a) We strive to ensure that product descriptions and prices are accurate. However, errors may occur.

b) Colors and appearances of products may differ due to monitor differences or product updates.

c) We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

4. Purchase and Payment

a) By placing an order, you agree to pay the stated price for the goods.

b) All payments are to be made through the payment methods available on our website.

5. Shipping and Delivery

a) Delivery times are estimates and may be subject to delays and customs.

b) We are not responsible for any loss or damage to products once they have been delivered.

6. Return and Refund Policy

a) If you are not satisfied with your purchase, you may return the item(s) within 14 days of receipt for a full refund or exchange.

b) Items must be returned in their original condition and packaging.

c) Refunds will be processed to the original method of payment.

d) Return shipping costs will be the responsibility of the customer unless the return is due to an error on our part.

7. Intellectual Property

a) All content on Kiwi-Leash.com, including text, graphics, logos, images, and software, is the property of Kiwi-Leash.com or its suppliers and protected by copyright and intellectual property laws.

8. Disclaimer of Warranties and Limitation of Liability

a) Our website and all information, content, materials, and products are provided on an "as is" and "as available" basis.

b) Kiwi-Leash.com does not warrant that the website or its services will be uninterrupted, timely, secure, or error-free.

c) You expressly agree that your use of Kiwi-Leash.com is at your sole risk.

9. Modifications to Terms and Conditions

a) We reserve the right to update or modify these terms and conditions at any time without prior notice.

b) Your continued use of Kiwi-Leash.com following any changes indicates your acceptance of the new terms.

10. Governing Law

a) These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Netherlands.

Contact Information

Questions about the Terms and Conditions should be sent to us at info@kiwi-leash.com.